1300 857 501

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The speed you need at the price you’ll love!
The speed you need at the price you'll love!

Switch to full fibre internet and break
free from the NBN. No connection
fees and no lock in contracts.

Check your address to get started.

The speed you need at the price you’ll love!
The speed you need at the price you’ll love!

Switch to full fibre internet and break free from the NBN.
No connection fees and no lock in contracts.

Check your address to get started.

Leave the NBN behind!

Switch to full fibre internet and break free
from the NBN.

No lock in contracts

No connection fees

Just fast, affordable and reliable
internet that you deserve

How we compare

^Telstra Premium nbn Plan pricing as of 22 October 2024.

Ready to get started? Check your address.

Get ready to leave the NBN behind!

Enter the BUILDING number only – for example, 1 Freshwater Place, Southbank.

(Your apartment, unit or level number is not required)

*Streamer Plan special price only available to new Pineapple Net customers and is applicable for the first 9 months. After 9 months the price reverts to $65 per month. Offer ends 11.59pm 15 December 2024. Promo Code PNBF24 must be used and validated at the time of sign up for the discount to apply.

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Is your router compatible?

If you have your own router and want to check if it’s compatible with our network you can find out more in our Help Centre.

Our internet isn’t
the only thing that’s
refreshingly fast.

Get connected in
less than 72 hours.*

*During standard business operating hours.

A man in a flannel shirt drinking a cup of coffee looking over some papers next to his laptop

Frequently asked questions

Does Pineapple use the NBN?

Pineapple Net is powered by the DGtek network, DGtek own and operate their own 100% fibre optic network. This means that from your property, to the data centre, your connection uses 100% fibre connections! No copper, no old phone lines, just fast, reliable fibre optics.

How is Pineapple Net superior to my current service?

Pineapple Net offers:

  • Faster and cheaper than competitors. You pay less for more;
  • No lock on contracts;
  • No installation/connection fees;
  • Symmetrical download/upload speeds which is great for streaming and saving data in the cloud;
  • No downtime/disruptions in peak evening periods;
  • Powered by the DGTek fibre optic network
Is there an installation fee? How many devices can I run on this router? What do I do with my old router?

No connection fees are applied to your account.

You can BYO a router and speak with our tech support team who can assist you with the set up or you can purchase a Pineapple Net supplied router which can be paid for in full or paid over 12 months.

The Pineapple Net supplied router can typically service up to 1000mbps of data which typically equates to at least 20 4k TV’s streaming all at once. You are free to use your old router if you choose or hold onto it for any other purposes you may require it for.

I have never heard of Pineapple Net. How do I know it will still be around in 12 months time?

Pineapple Net has been providing high quality fibre straight to the premises for over 8 years and passes through over 40k homes in Melbourne. We plan to delight customers with a faster and cheaper internet option for many years to come.

Are there residents in this building already connected and using Pineapple Net ?

Yes the secret is out and there are some happy customers already enjoying the benefit of having fibre connected to their home powered by DGtek’s network which is able to provide the fastest and cheapest internet in Melbourne.

Lead times from signing to installation. How long is installation?

As part of our sign up process we can book in an installation 48 hrs in advance on a mutually agreeable date that suits you.

Installation typically takes about 45-60 mins.

I'm on a month-to-month lease. I have less than 12 months left in my lease.

Our contracts are no lock-in, if you do move and you’re still in the DGtek network we can transfer your account.

Join our network of satisfied customers

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Powered by DGtek

DGtek is an infrastructure provider running fibre optics down Melbourne’s streets. We retail their world-class FTTP network, and that’s how our residential speeds are faster and cheaper than all our competitors.

Ready for refreshingly fast internet?

If you’re thinking about joining Pineapple Net but have a few questions first, let us know how we can help.

Give us a call
1300 857 501
Contact us online

    Ready for refreshingly fast internet?

    If you’re thinking about joining Pineapple Net but have a few questions first, let us know how we can help.

    Give us a call
    1300 857 501
    Contact us online